Tourist transportation allows access to destinations and facilitates the movement of tourists within a country. Over time, tourist transportation has become an inseparable component of Morocco’s tourism packages, proposed by the various stakeholders within the tourism sector.
The activity of tourist transportation is governed by a specification with the legal basis such as “Dahir” No. 1.63.260 of 24 Jumada II 1383 (12 November 1963), relating to transportation of road vehicles.
The specifications relating to the activities related to tourist road transportation, fixes the access conditions, the exercise conditions and the conditions for the monitoring and controlling the activity.
A set of legal articles determine the validity of approvals and their holders’ rights. They also characterize vehicles and the minimum standards to be respected by the investor, in addition to the insurance provisions he must comply with.
To exercise the activity, the investor must ensure the maintenance of its vehicles and keep them in perfect condition. It is required to report all staff members to the CNSS / AMO. The investor must also submit an annual activity report with the services offered and an assessment of the conditions of implementation of these provisions.
To ensure the proper implementation of the specifications, a chapter had been devoted to establish conformity checks and penalties for non-compliance with provisions.
Tourist guides play a key role in the development and publicity of natural and cultural heritage of Morocco. They are the cultural ambassadors for tourists. For their part, tourists have increasingly sophisticated and specific demands. They often compare the services provided by Moroccan guides with the guides from the countries where they live or have visited. Hence, the need for Morocco to sustain the dynamic tourism relies on guides delivering competitive services to meet tourists’ expectations.
The tourist guide profession is governed by Law No. 05-12. The law establishes the conditions of access and exercises of the profession necessary to ensure quality standards of the offered services.
The number of approved guides operating in Morocco is 2759, spread across different regions of the Kingdom. The law distinguishes between two types of guides: city and tour guides and natural area guides.
The main activity of the city and tour guides is to provide geographic, historical, architectural, cultural, social and economic information to tourists. City and tour guides assist and support tourists on foot or using appropriate transportation vehicles. They accompany them on public roads tourist sites, monuments, museums, places of artistic or cultural or art interest, tourist establishments and public places.
Natural area guides are required to accompany and assist tourists during excursions and hikes in natural sites, mountains and deserts, by foot or riding mules or appropriate transportation vehicles. They are also required to provide information about areas and sites visited.