Rabat – Morocco’s position in the UN’s e-Government Survey has fallen by 25 places, now ranked 110th globally among 193 countries.
The e-government development index (EGDI) measures the readiness and capacity of national institutions to use information and communication technologies (ICTs) to deliver public services. Morocco has fallen 25 places since 2016 and 28 places since 2014.
While Morocco’s current EGDI score has plateaued, it improved gradually in the years leading up to 2016, but not as fast as in some other countries. The kingdom’s score is currently 0.51, but was 0.52 (85th globally) in 2016, 0.51 (82nd) in 2014, 0.42 (120th) in 2012, and 0.33 (126th) in 2010.
The 2018 survey shows that 40 countries registered a very high level in EGDI compared to only 10 countries in 2003, and 29 countries in 2016. The world current average of EGDI on a scale of 0 to 1, rose from 0.47 in 2014 to 0.55 in 2018.
The survey notes that despite development and major investment, the 14 countries with low EGDI are African and belong to the least developed countries.
According to the survey, European countries lead in e-government development, while American and Asian countries share almost equal levels in EGDI.
The top 10 leading countries in EGDI are Denmark, Australia, South Korea, the United Kingdom, Sweden, Finland, Singapore, New Zealand, France, and Japan.
In the Middle East region, the UAE came first with a high level of EGDI established at 0.82 (21st globally), followed by Bahrain with 0.81 (26th globally), Kuwait with 0.73 (41st globally), Qatar with 0.713 (51st globally), Saudi Arabia with 0.711 (52nd globally), Oman with 0.68 (63rd globally), Jordan with 0.554 (98th globally), and Lebanon with 0.553 (99th globally).
In Africa, Mauritius tops the list, with a high level of EGDI of 0.667 (66th globally), followed by South Africa with 0.661 (68th globally), Tunisia with 0.62 (80th globally), Seychelles with 0.61 (83rd globally), Ghana with 0.53 (101st globally), and Morocco takes 6th with 0.52 (110th globally).
Three African countries bottomed the list: South Sudan, Niger, and Somalia.
Many people in these countries are unable to benefit from ICTs because of poor connectivity, high cost of access, and lacking the necessary skills.
In order to build a well-functioning e-government, countries need to strengthen investments in developing human capital and telecommunication infrastructure.