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Moroccan Telecom Providers Block Use of Whatsapp, Viber and Skype

Mona Abisourour
Mona Abisourour is an internationally educated Moroccan and recent graduate from Al Akhawayn University with a Bachelors in Marketing and Management. Mona has studied internationally, lived across four continents and dealt with various cultures worldwide. She ...
Moroccan Telecom Providers Block Use of Whatsapp, Viber and Skype

Washington D.C. – Moroccan telecom providers have decided to restrict the use of VoIP services through free applications such as Whatsapp, Viber, and Skype.

Over the past few days, internet users throughout Morocco have found difficulty in making mobile calls regionally and internationally through free applications such as Whatsapp, Viber and Skype using 3G and 4G internet, regardless of whether they are subscribers of Maroc Telecom, Meditel, or Inwi.

It has been confirmed by a source that spoke with Medias 24 that all three telecom service providers in Morocco have decided to block VoIP calls that are made through 3G and 4G. All other services that are provided through these applications such as sending messages, pictures and videos, are still fully functional.

The applications seem to be functional when calls are made through a Wi-Fi connection. However, according to the same source, the restrictions on such applications will be expanding to calls made through Wifi connections in the two upcoming months.

Similar attempts to restrict the use of VoIP services through free applications have been made in the past. In August 2014, Maroc Telecom was accused for shortly blocking the use of Viber through there subscription, according to a report by Agence Ecofin.

According to Article 1 of the National Telecommunications Regulatory Agency (ANRT/DG/N° 04-04) in regards to the protocol of VoIP services, the commercial provision of VoIP services to the public can only be done by telecom operators with a license.

Since free applications such as Whatsapp, Viber and Skype are offering similar services to those of a telecom provider, this law is applicable to them aswell. Thus, the absence of a license permits Moroccan telecom providers the legal right to restrict the use of VoIP services through these applications.

While it is no doubt that the increased use of such applications that offer free VoIP services have had a negative impact on telecom companies in Morocco over the last few years, the exact reason behind this decision to block VoIP services has yet to be confirmed.

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Comments (16)

  • joseph

    It doesn’t make sense making it harder for people to communicate .

    • Iban El Magribi

      It makes perfect sense to me, we need more money, using feebies well does not bring in money for the Palace. Big question is what are we going to do about it, take it silently?

      • joseph

        its a monopoly , we can’t do nothing about it.

        • Iban El Magribi

          How about revolution? Don’t think that is going to happen, the State police is doing its job, so let us not complain the price of sugar, flour and oil when they go up. Let us, we people. take it gracefully and make our king happy.

          Long live the king and may he continue to fill his banks.

          • hubs drunk

            Honestly, kill yourself. If you agree with the corrupt king just jump off a mosque and kill yourself.

          • David James Vickery

            But most Moroccans would not agree with you. Others in the government a?r?e? ?f?o?r? ?s?u?r?e? ?c?o?r?r?u?p?t? may be corrupt, but not the king.

          • hubs drunk

            No. He IS corrupt. Quit kidding yourself. If you think all the people around the king are corrupt but not the king himself then you are delusional. This illusion that King Mohamed is a great man that does great things for the Moroccan people is all an illusion. If he was truly a great man he would have made it so people could skype with their loved ones. He didn’t. He didn’t because he owns the phone company and wants to make money by blocking people from skype. Hurom to king Mohamed.

          • David James Vickery

            Well, you obviously know better than me.
            I am a foreigner from Canada, living in Morocco for seven years, and of course I still have much to learn.
            • I have internet service with INWI, and with my new 4G modem, I can not sign in to Skype on my desk top computer. I had no problem with the old modem.
            Do you have any idea what I can do to make Skype work? I use it mostly to keep in touch with my children in Canada. Thanks.

          • hubs drunk

            I’m also a foreigner living in Ouarzazate Morocco for 6 years and I am pissed about this. I can’t communicate with my family at all anymore without calling directly which costs tons of money . The only thing I’ve heard people do is downloading a VPN (virtual private network). This tricks the system into thinking that your accessing the internet somewhere else in the world so that skype will be available. I have not downloaded one yet because I’m always wary of downloading things like this, but I’ve read that it’s worked for some people in Morocco to bypass the skype block. I would google it first and see if it sounds good for you. Depriving people from communicating with their families by blocking skype is criminal. The king owns a big part of the telecom companies here in Morocco and he shut it down so that it isn’t free to talk with loved ones over seas. Instead you’ll have to pay big money to the telecom companies that he owns. Corruption at it’s absolute highest.

          • David James Vickery

            Thanks for your reply. I’ll check into the possibility of using a VPN.

        • David James Vickery

          we can’t do “anything” about it

  • Kali

    Dont worry people there is always a way to bypass their greedy and hungry policies so calm down let them take it all ,
    1 stop using these companies if you can
    2 if you have a jailbroken iphone there is apps on cydia store that can make the app think that you are wifi , if you have a rooted android same thing you can find apps that can do the same thing for the iphone
    3 *FREE YOUR DEVICE* if not try to jailbreak your iphone or root your android

    ???? ??????? ????? ???????? ???????? ??? ???? ?????? ????

  • Adil

    Guys relax :) , you can still use proxies and VPN to bypass Moroccan ISP , also as ( an alternative ) Facebook messenger has audio and video chat still open and enabled …… hope they don’the block that .

    • David James Vickery

      Hi Adil,
      Until now I have not had a problem using Skype in Taroudant on my desktop computer.
      Two days ago I installed a new 4G Modem from INWI.
      Internet service is now much better, EXCEPT I cannot log into Skype!
      Do you have any suggestions for me?

  • Starcalls St

    hi they is a way to call morocco cells and landline for cheap

  • J.Yahia

    I know when thing I will never give a dirham to Maroc telecom for doing this

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