Rabat – Ryanair announced that starting November 3, passengers across its network will need to use digital boarding passes through its mobile app.
The low-cost airline intends to gradually eliminate printed versions, but Morocco will remain an exception. Turkiye is also part of this exception.
Chief Executive Michael O’Leary told The Independent that many Moroccan travelers still prefer paper.
“The Moroccans always insist on paper and in those cases, we will accept paper boarding passes,” he said.
O’Leary assured travelers that the new rule should not cause difficulties. He further explained that the majority of passengers already rely on smartphones.
“Between 85 and 90% of passengers arrive with smartphones. Almost 100% own one. We want everyone to adopt this technology. If you lose your phone, no problem. As long as you checked in before arriving at the airport, we will reissue a paper boarding pass at the airport free of charge.”
Ryanair believes this move will cut most airport check-in fees, improve communication during delays, and save close to 300 tons of paper every year.
Albania, which still allows paper boarding passes, will also move to digital-only in March 2026, leaving Morocco as the main exception to the policy.
