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Rabat – Morocco’s second largest telecom provider Meditel has reacted to the ongoing uproar among social media users in Morocco over the ban of VoIP services, saying that Telecom providers “were not behind the ban decision.”
Speaking in a press conference held on Tuesday in Rabat, Meditel’s marketing director, Jérôme Ferrari, revealed that Moroccan telecom providers did not ask for the ban of VoIP services, adding that the Moroccan National Telecommunications Regulatory Agency (ANRT) made the decision on its own.
“It was ANRT that made the ban decision of VoIP calls. So… on the one side, there is ANRT and on the other side, there are customers, while we [telecom operators] stand in the middle,” Jérôme Ferrari told reporters.
“Telecom Operators have nothing to do with this. We are suffering from a decision made by ANRT,” he noted.
Ferrari went on to add that telecom providers are “obliged” to respect the regulatory framework of ANRT. “It’s the regulator that outlines the rules and we, telecom providers, should follow the rules.”
“The solution is in the hands of ARNT. The ball right now is in the court of ARNT. We urge social media users to turn to ARNT until the ban is lifted,” Meditel’s marketing director concluded.
This statement comes amid an ongoing massive campaign to unlike the official Facebook pages of the three Moroccan telecom providers, in protest against the ban decision.
The protest has pushed telecom providers to lift their ban on calls made through VoIP services with WiFi connection, this Wednesday.
Meanwhile, calls made through popular mobile applications Whatsapp, Viber, and Skype remains blocked via 3G and 4G since February 26.
