Casablanca — Morocco’s Ministry of Digital Transition and Administrative Reform signed three partnership agreements on Tuesday in Rabat aimed at pushing forward the digital overhaul of public institutions, with a focus on public services, transparency, and the use of artificial intelligence in administration.
The agreements were signed on the sidelines of the African Open Government Conference, which opened the same day in the capital with the participation of officials, public institutions, and civil society organizations from several African countries.
Rather than concentrating only on digital infrastructure, the partnerships target how citizens interact with the administration itself, from reception services to corruption prevention and data management.
One of the agreements was signed between Minister Delegate for Digital Transition and Administrative Reform Amal El Fallah Seghrouchni and ICESCO Director General Salim bin Mohamed Al-Malik. It establishes a five-year renewable framework for cooperation in digital transition, artificial intelligence, and strategic foresight.
The partnership includes training programs, exchanges of expertise, and coordination in international forums. It also plans to support the use of AI to achieve sustainable development goals across the member states of the Islamic World Educational, Scientific and Cultural Organization.
The two sides also agreed to work on open data initiatives, data exchange, and innovative digital projects linked to public administration. Part of the cooperation concerns the digitization of manuscripts and historical documents, alongside the creation of digital tools to help preserve and use cultural and scientific heritage.
Another convention was signed with the Institution of the Mediator of the Kingdom, represented by Ombudsman Hassan Tarik. The agreement focuses on improving how users are received in public services, an issue that has become increasingly tied to broader administrative reform efforts in Morocco.
The five-year partnership will begin with pilot projects within structures affiliated with the Mediator institution before expanding nationally. The ministry will provide technical and financial support, as well as training and methodological assistance. The Mediator institution will oversee monitoring operations and maintenance while mobilizing the necessary resources.
The third agreement, signed with the National Authority for Probity, Prevention and the Fight Against Corruption, headed by Mohamed Benalilou, centers on modernizing the institution’s information systems and reinforcing transparency mechanisms within public administration.
Structured around three main areas, the convention includes internal digital transformation, integrating integrity principles into digital public services, and developing AI and big data tools capable of proactively analyzing corruption risks.
The agreement also provides for annual action plans setting objectives, indicators, deadlines, and responsibilities, alongside the creation of a joint monitoring committee.
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