Rabat – Several neighborhoods in southern and western Casablanca experienced unusual discoloration in their tap water, prompting a wave of complaints from residents.
From the early hours of Friday, residents took to social media to report unusual discoloration in their tap water, posting videos showing murky, turbid water coming from their taps. The posts quickly sparked public concern over the safety of drinking water that residents pay for but are unable to consume.
The complaints highlighted frustrations over access to safe, potable water, as many households in affected neighborhoods. The phenomenon, described as “turbid water,” was observed in areas including La Perle Verte, Rahma New Town, Miftah Al Khair, Al Andalous, Oulad Ahmed, parts of Dar Bouazza, and several districts in Hay Hassani such as Kasbat Al Amine, El Khzama, Riyad Oulfa, Azhar, and Beiti Sakane.
The Regional Multiservices Company (SRM) of Casablanca–Settat explained that the temporary change in water quality is linked to a shift in the flow within the city’s potable water network. This adjustment follows the commissioning of a new main pipeline as part of a major project aimed at strengthening water supply in the southern and western districts. More than nine kilometers of new pipes have been put into service, alongside a reversal of flow in certain existing sections.
According to the SRM Water Operations Directorate, “The turbid water observed in these neighborhoods is directly related to the inversion of flows in the pipelines. This hydraulic operation temporarily suspends natural deposits that have accumulated over time in the pipes. It is neither a contamination nor a health risk, but a temporary network imbalance.”
Technical teams have been mobilized around the clock to purge the pipelines and adjust water flows in the affected areas. SRM reported that improvements are already visible in several neighborhoods and that a gradual return to normal water clarity is underway.
Residents are encouraged to report any persistent issues through SRM’s Customer Relations Center at 05 22 31 20 20. The company assured that all resources are being deployed to restore optimal water distribution as quickly as possible.
