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Casablanca — A video that recently went viral on social media shows a woman in Tangier being surrounded by a group of taxi drivers as she explains why she works through a ride-hailing application. The woman, who says she is 45 years old, can be heard telling the group that she struggles to find employment and relies on the work to earn a living and support her family.
The drivers repeatedly accuse her of being a thief and violating the law. At several points in the footage, they refuse to let her leave and tell her they will keep her there until the law is applied. One man is heard asking whether she would “repent” if they let her go.
The video has reignited discussion around a conflict that has simmered in Morocco for years between traditional taxi drivers and drivers using ride-hailing platforms.
While Moroccan authorities have repeatedly stated that passenger transport services require official authorization, enforcement remains the responsibility of public authorities rather than private individuals. The legal uncertainty surrounding ride-hailing applications has fueled repeated confrontations across several cities.
A recurring pattern
The Tangier incident is the latest example of a phenomenon that has become increasingly visible in recent years.
Research on Morocco’s transport sector describes cases in which taxi drivers have pursued, blocked, confronted, or surrounded drivers working through ride-hailing applications. Some incidents have taken place near train stations, airports, hotels, and other busy transport hubs.
The conflict dates back years. Uber suspended its operations in Morocco in 2018 amid mounting pressure and regulatory challenges. Since then, other platforms have continued to operate in what many observers describe as a legal gray area, while authorities continue to debate how app-based transport should be regulated.
The dispute reflects broader tensions within Morocco’s transport sector. Taxi drivers argue that app-based operators compete without being subject to the same licensing requirements, while many users continue to turn to ride-hailing services for their convenience and pricing.
For now, no official reaction has been issued regarding the Tangier video. But the footage has once again drawn attention to a question that has remained unresolved for years as Morocco weighs the future of app-based transport and the role of enforcement in a rapidly changing mobility market.
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