Rabat – The National Union of Consumer Associations in Morocco is actively advocating and pushing for refunded travel insurance costs for denied Schengen visa applications.
According to a statement released by the union, the association held talks with the Insurance Supervisory and Social Security Authority (ACAPS) to reconsider their policies regarding reimbursements when visas are denied.
Moroccan citizens applying for Schengen visas are required to obtain comprehensive travel insurance covering the entire duration of their planned European stay, including medical expenses and repatriation costs amounting to at least €30,000 (MAD 300,000).
The National Union commended ACAPS for its commitment to addressing the issue with the seriousness it deserves.
They emphasized their vigilance in monitoring developments closely and pledged to continue advocating for Moroccan consumer rights until a satisfactory resolution is achieved.
“We are dedicated to ensuring that promises made by insurance regulators translate into concrete actions,” the union spokesperson remarked.
In an earlier statement, the union urged insurance companies to adopt transparent policies for refunding unused travel insurance premiums due to visa rejections, stressing the need for clarity and fairness in handling such cases.
Moving forward, the National Union plans to ramp up public awareness campaigns to educate consumers about their rights regarding travel insurance, vowing to explore additional measures if necessary to protect Moroccan travelers.
The latest developments come amidst growing calls for regulatory reforms to safeguard consumer interests in Morocco’s travel insurance sector.
Read Also: Moroccans Spent Nearly €34 Million on Schengen Visa Applications in 2022
